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Coronavirus resources centre

In the current challenging and rapidly-evolving environment, we want to assure our clients that AGS has a robust Business Continuity Plan in place to ensure that we can reliably continue to do your work. We are confident we can provide uninterrupted service to our clients. We will continue to maintain an open line of communication with all clients, and via this centre, we will provide timely updates and resources that may be useful to you during this evolving period.

 

Updates on Court Arrangements

Many Courts are making alternative arrangements for hearings and other listings due to the Coronavirus. We have provided below links to the information pages on the relevant Court websites and identified some of the critical updates to be aware of.

Federal courts and tribunals

State and Territory courts and tribunals

High Court of Australia
Federal Court of Australia
Federal Circuit Court
Administrative Appeals Tribunal
Fair Work Commission
National Native Title Tribunal

ACT
New South Wales
Victoria
Queensland
Western Australia
South Australia
Tasmania

Federal Courts and Tribunals

High Court of Australia

Federal Court of Australia

Federal Circuit Court

Administrative Appeals Tribunal

  • The AAT has published a page on the Impact of coronavirus (COVID-19) on our services.
  • Please note that as at 25 March 2020 the AAT had also temporarily suspended the issuing of non-urgent summonses.
  • We understand there are 2 categories of documents that cannot be sent via the AAT Online services:
    • Section 37 documents (T-documents) which should be sent in hard copy
    • documents produced in response to a summons which should be sent in hard copy, or on a read only DVD/CD, or on a USB flash drive.

Fair Work Commission

National Native Title Tribunal

 

State and Territory courts and tribunals

ACT

New South Wales

Victoria

Queensland

Western Australia

South Australia

Tasmania

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Effecting service electronically

AGS has established an e-service email address that can be used for service of originating processes on the Commonwealth or naming the Attorney-General or Minister for Industrial Relations, or personally as performing functions in these Ministerial roles: processservice@ags.gov.au.

This platform has been established to remove the need for people to attend an AGS office to serve originating documents, consistent with the Government’s directions to practise social distancing. The service is not for use by parties to litigation in which AGS is the solicitor on the record. Documents to be served by parties should continue to be served in the usual way, electronically, on the responsible AGS solicitor.

When an originating process is delivered to processservice@ags.gov.au, an automatic response will be sent advising that service cannot be taken to have been effected until formal confirmation is received from AGS that service has been accepted.

AGS will review the documents and a formal email confirmation will be sent to advise when service has been accepted. The timing of AGS’s response may depend on the nature of the documents being served. Acceptance of service will, for the purpose of any limitation period, be assessed as at the date AGS receives an originating process at processservice@ags.gov.au

If you have questions about this service, please contact Meredith Allen at meredith.allen@ags.gov.au.

Personal service can still be effected if you do not have access to email. Please call the relevant local contact below to make an appointment to attend one of our offices. Office numbers will divert to mobile where required:

Canberra: Matthew Blunn – 02 6253 7424

Adelaide: Nerida Nelson – 08 8205 4230

Brisbane: Jane Lye – 07 3360 5736

Darwin: Nerida Nelson – 08 8205 4230

Hobart: David Wilson – 03 6210 2101

Melbourne: Katrina Close – 03 9242 1230

Perth: Peter Macliver – 08 9268 1100

Sydney: Kristy Alexander – 02 9581 7640

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AGS client service during COVID-19

AGS has arrangements in place to continue to provide uninterrupted service to our clients and to contribute to the Government’s response to the coronavirus pandemic.

Our offices remain open in each State and Territory.

If necessary, clients can attend AGS offices to sign or deliver original documents.

All AGS staff working remotely have the support required to enable them to do so effectively, in a way which respects client confidentiality.

Our full workforce continues to be available and engaged, working to assist clients.

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Mandatory Code of Conduct for Commercial Tenancies

The Mandatory Code of Conduct for Commercial Tenancies, agreed by the National Cabinet, has been released.

It will be up to each state/territory to legislate the code in each jurisdiction: ‘The Code will be given effect through relevant state and territory legislation or regulation as appropriate’.

The Code states that it will come into effect in all states and territories ‘from a date following 3 April 2020… to be defined by each jurisdiction’.