Alternative dispute resolution

Who should attend

This course has been designed for public sector employees wishing to learn about the increasing significance of alternative dispute resolution (ADR) in the Commonwealth legal environment, including the full range of ADR processes and how and when to use them in a Commonwealth context. The course is relevant to in-house lawyers and senior managers involved in management of claims and disputes.

Course outline and objectives

This half-day course will emphasise the importance of ADR for departments and agencies and will discuss recent influences and the focus on ADR in the Commonwealth environment.
This will include:

  • understanding the differences between interest-based and rights-based approaches to disputes
  • different forms of ADR and the features of each
  • factors impacting on the Commonwealth when using ADR processes
  • things to know when the Commonwealth participates in ADR processes
  • dispute resolution clauses
  • confidentiality and ADR.

The course will be interactive and discussion based, and will use exercises and examples to illustrate key concepts. Comprehensive course materials will be provided to each participant.


Our presenters are AGS lawyers who have a great depth of knowledge of the government environment, and who practise extensively in the area of law covered. They illuminate important principles with real-world examples, encourage active discussion of the issues and lead participants through practical problem-solving exercises.


This is a half-day course, either 9 am to 12.30 pm or 1.30 pm to 5 pm. Morning/afternoon tea will be provided.


Standard fee – $440 (inclusive of GST) per person. No more than 20 people will be accepted on each course, and courses will only be conducted if we receive sufficient nominations.