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Who to contact

Client Service Managers

AGS has appointed Client Service Managers (CSMs) for all Commonwealth portfolios and many government agencies. CSMs are responsible for the management of the quality of our service and relationship with our clients.

Here is a list of our contact officers and office directors. If your agency is not in this list or you have any local issues, please refer to our office directors listed here under their State or Territory. Alternatively, refer your enquiry to the portfolio contact listed here or areas of law contacts on our other website pages.

Attorney-General's Department
Elen Perdikogiannis 02 6253 7462 and Olivia Abbott (Industrial Relations) 02 6253 7023

AUSTRAC
Sonja Marsic 02 9581 7505

Austrade (Australian Trade Commission)
Jim Sullivan 02 9581 7418

Australian Building and Construction Commission (ABCC)
Craig Rawson 03 9242 1248

Australian Bureau of Statistics (ABS)
Rachel Chua 02 6253 7086

Australian Capital Territory (ACT)
Louise Vardanega PSM 02 6253 7217

Australian Communication and Media Authority (ACMA)
Matthew Garey 02 9581 7625

Australian Competition and Consumer Commission (ACCC)
Matthew Blunn 02 6253 7424 and Lucy Cameron 03 9242 1262

Australian Criminal Intelligence Commission (ACIC)
Ben May 02 9581 7447

Australian Digital Health Agency (ADHA)
Kenneth Eagle 03 9242 1290

Australian Electoral Commission (AEC)
Damian Page 02 6253 7053

Australian Federal Police (AFP)
Rachel Deane 03 9242 1301

Australian Health Practitioner Regulation Agency (AHPRA)
Emily Nance 03 9242 1316

Australian National Audit Office (ANAO)
Asha Evans 02 6253 7453

Australian Pesticides and Veterinary Medicines Authority (APVMA)
Geetha Nair 

Australian Prudential Regulation Authority (APRA)
Matthew Garey 02 9581 7625

Australian Public Service Commission (APSC)
Olivia Abbott 07 3360 5662

Australian Securities and Investments Commission (ASIC)
James Docherty 03 9242 1214

Australian Skills Quality Authority (ASQA)
Robyn Curnow 03 9242 1208

Australian Sports Anti-Doping Authority (ASADA)
Craig Rawson 03 9242 1248 and Elen Perdikogiannis 02 6253 7462

Australian Taxation Office (ATO)
Matthew Walsh 02 9581 7517

Comcare
Nicky McGowan 03 9242 1442

Comcover
Emma Gill 02 6253 7105 and Louise Buchanan 02 9581 7325

Commonwealth Scientific and Industrial Research Organisation (CSIRO)
Kenneth Eagle 03 9242 1290

Defence Housing Australia (DHA)
Felisa Omran 02 6253 7356

Department of Agriculture, Water and the Environment (AWE)
Piccolo Willoughby 02 6253 7477 (Agriculture) | Robert Cole 03 9242 1392 (Water) | Helen Chisholm 02 6253 7588 (Environment)

Department of Defence
Simon Lewis 02 9581 7720 and Kirsty Corby 02 6253 7433 and Stuart Hilton (CASG) 03 9242 1431

Department of Education, Skills and Employment
Andrew Chapman 02 6253 7206 (Education) and Olivia Abbott 07 3360 5662 (Employment)

Department of Finance
Bill Napier 02 6253 7131 and Cathy Reid PSM 03 9242 1203

Department of Foreign Affairs and Trade (DFAT)
Emily McBride 02 6253 7252

Department of Health
Kenneth Eagle 03 9242 1290

Department of Home Affairs
Justine Knowles 02 6253 7430; Hervee Dejean 02 9581 7504

Department of Industry, Science, Energy and Resources
Sacha Moran 02 6253 7403

Department of Infrastructure, Transport, Regional Development and Communications
Cathy Reid PSM 03 9242 1203 | Phil Sedgley-Perryman 08 8205 4223 | Adam Cason (Communications) 02 6253 7350

Department of Social Services
Lottie Flaherty 02 6253 7164

Department of the Prime Minister and Cabinet (PM&C)
Darryl Everett 02 6253 7408

Department of the Treasury
Steffen Etherton 02 6253 7175

Department of Veterans' Affairs (DVA) (including MRCC)
Fiona Dempsey 07 3360 5737 and Peta Heffernan 03 9242 1429

Director of National Parks (DNP)
Helen Chisholm 02 6253 7588

Fair Work Ombudsman (FWO)
Craig Rawson 03 9242 1248

Federal Court of Australia (FC)
Elen Perdikogiannis 02 6253 7462

Indigenous Business Australia (IBA)
Brooke Reece 08 9268 1172

IP Australia (Intellectual Property Australia)
Nicky McGowan 03 9242 1442

Murray Darling Basin Authority (MDBA)
Helen Chisholm 02 6253 7588

National Disability Insurance Agency
Tony Giugni 02 6253 7397

National Film and Sound Archive (NFSA)
Katy Grimes 02 6253 7513

National Indigenous Australians Agency (NIAA)
Darryl Everett 02 6253 7408

NDIS Quality and Safeguards Commission (NDIS QSC)
Matthew Garey 02 9581 7625

New South Wales (NSW)
Matthew Garey 02 9581 7625

Northern Territory (NT)
Nerida Nelson 08 8205 4230

Queensland (Qld)
Jane Lye 07 3360 5736

Services Australia
Bill Napier 02 6253 7131

South Australia (SA)
Nerida Nelson 08 8205 4230

Tasmania (Tas)
David Wilson 03 6210 2101

Tax Practitioners Board (TPB)
Matthew Walsh 02 9581 7517

Torres Strait Regional Authority (TSRA)
Katy Grimes 02 6253 7513

Victoria (Vic)
Katrina Close 03 9242 1230

Western Australia (WA)
Peter Macliver 08 9268 1100

Last updated 03/06/2020

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